Warranty Information

Warranty Coverage Summary

  1. One Year Warranty against all workmanship deficiencies.
    • All appliances, fixtures, and equipment are covered by their manufacturers’ warranties.
    • We will repair cracked or loose tiles one time during the one year warranty period.
    • We will repair settling cracks on drywall and nail pops one time during the one year warranty period.
  2. The following items are not covered under the warranty:
    • Trees, plants and grass.
    • Erosion and sunken utility lines.
    • Settling cracks in porches, drives, walks, patios, stoops, floor and garage slabs, stucco or tile grout. The following cracks are not considered to be structural deficiencies: block walls <1/8″wide; concrete slab <1/4″wide or 3/16″ in vertical displacement; stucco <1/8″wide; drywall <1/8″wide
  3. Two Year Systems Warranty against workmanship deficiencies
    • Plumbing inside walls
    • Electrical wires inside walls
    • Ductwork in attic
  4. 2-10 Homebuyers Warranty provides comprehensive protection against QUALIFIED STRUCTURAL FAILURES to the load bearing systems of the homes for afull ten years from day of closing. A structural defect is defined as: damage caused by failure of one of the following load bearing elements and must be to the extent that the house becomes unsafe, unsanitary, or otherwise unlivable.
    • Foundation system and footings
    • Beams
    • Girders
    • Lintels
    • Structural Columns
    • Structural Walls/Partitions
    • Floor systems
    • Roof framing System
  5. The items listed below are strictly homeowner maintenance items according to the 2-10 Homebuyer Warranty Policy. Although customers often assume these items are warrantied, the following items are NOT covered under warranty after closing.
    • Marks, scratches, and tears in vinyl floor coverings
    • Chips and scratches in porcelain products. (Bathtubs, sinks, and toilets)
    • Torn screens including porch and pool enclosures.
    • Marks, scratches, or chips in Formica cabinets and tops.
    • Scratches or chips in appliances.
    • Broken globes on light fixtures.
    • Broken or scratched mirrors or glass.
    • Grout or caulk cracks.
    • Sod & Landscaping.
    • Cracks in drywalls
    • Exterior concrete cracks
    • Stucco cracks under 1/8 inch in widths.
    • Chips in the tiles.
    • Paint touch-ups.
    • Sprinkler heads. (Not in 2-10 Warranty Policy)
    • Condensation due to moisture in climatic conditions.
    • Swimming pool finish